Adverse Weather/Special Circumstances

Adverse Weather Conditions

          Suspension of self-pickup service:

      • When Tropical Cyclone Warning Signal No. 8 (or above) / Black Rainstorm Warning Signal is issued, delivery service / store operation will be immediately suspended.

      • If the Observatory announces that Tropical Cyclone Warning Signal No. 8 will be issued within the next 2 hours, logistics will stop deliveries earlier.

 

         Resumption of self-pickup service (when signal is lowered/replaced with a lower signal):

      • If Tropical Cyclone Warning Signal No. 8 / Black Rainstorm Warning Signal is cancelled before 12:00 PM: Services will gradually resume within 3 - 4 hours, or limited deliveries will be provided.

      • If Tropical Cyclone Warning Signal No. 8 / Black Rainstorm Warning Signal is cancelled after 12:00 PM: All services for the day will be postponed to the next working day.

 

 

Special Weather Conditions

Even if Tropical Cyclone Warning Signal No. 8 or Black Rainstorm Warning Signal is not issued, in case of extreme weather such as localized squalls, heavy rain, severe flooding, or traffic disruptions, safety will be our top priority. The driver will assess the immediate on-site conditions and send a "Final Confirmation Notice" in the group chat in advance to communicate the most suitable pick-up point or arrange for delayed delivery.
District Normal Pick-up Point Alternative Pick-up Point under Special Conditions
Pak Shek Kok Science Park Clubhouse 1/F No change
Cainiao Post Station, Cheung Shue Tan Village No change
Lay-by outside Providence Bay Providence Bay G/F Car Park
Lay-by outside The Paragon Science Park Building 19W Car Park G/F
Lay-by outside Danny at University Hill University Hill Guard House No. 1
Fo Chun Road outside Providence Peak Phase 1, Block 19 Providence Bay G/F Car Park
806A Minibus Stop outside Casa Riva Providence Bay G/F Car Park
Ma On Shan G/F, Block C, Kam Chun Court Kam Chun Court Hourly Car Park (next to Chun Kui House)
Tai Shui Hang Village Car Park Fu On Shopping Centre 2/F Car Park
Ma On Shan Methodist Primary School Roundabout Chun Fung Digital, Shop 124, Chung On Shopping Centre or arrange for next delivery
Chun Fung Digital, Shop 124, Chung On Shopping Centre No change
Kam Fung Court Park (next to Kam Suen Court Kindergarten) No change
Ma On Shan Sports Centre (outside Chun Yeung Primary School Baseball Field) Ma On Shan Plaza Minibus Stop 807K Lane
Fu Po Garden (outside Hong Kit Child Care Centre) Fu Po Garden Car Park
Kam Ying Court (next to Kam Shun Court) Covered area at the entrance of Kam Ying Court Shopping Centre
Vista Paradiso Minibus Stop 807K Lane No change
Roundabout at the entrance of shopping mall opposite Double Cove Tower 1 No change
Lay-by outside Sai Sha Go Park Car Park Sai Sha Go Park Car Park
Villa Athena (next to Block 7) Villa Athena Car Park
Kowloon Tong Dynasty Heights Entrance Dynasty Heights Car Park
Roadside to the left of Beacon Hill Garden Phase 4, Block 6 (Fung Ping Lei) Beacon Hill Garden Shopping Centre G/F Car Park
Outside Yat Yuen Road Car Park A InnoCentre Hourly Car Park
Around the outside of Alliance Church Kowloon Tong (near Fa Po Street) Outside Centaline Property Agency on Cheuk Kiu Street
Elite Garden, Broadcast Drive Delivered next day
Outside Lung King House (junction of Beacon Hill Road and Ede Road) Delivered next day
Tai Wai Mei Chung Court Minibus Parking Area Mei Chung Court Car Park
Mei Castle Court Roundabout inside gate Mei Chung Court Car Park
Grandeur Garden Roundabout Grandeur Garden Taxi Stand Roundabout
Lay-by downstairs at Festival City Phase 2 "Festival City" Festival City Phase 1 Loading Bay
Sun Chui Estate Car Park (near the crossroads of Sun Fong House) Sun Chui Estate Car Park
Car Park outside Cloud View Garden Cloud View Garden Car Park
Tai Wai Station Exit G ground level, opposite Sun Keung Kee No change
Tai Po Tai Po Market MTR Station Exit A2 shuttle bus pick-up point No change
Cheuk Tak Car Park outside Serenity Park Phase 2 Serenity Park Phase 2 G/F Car Park
Opposite Serenity Park Minibus Terminus (near Serenity Park Phase 1 & 3) Serenity Park Phase 1 G/F Car Park
Lay-by at The Paragon entrance The Paragon G/F Car Park
Fanling Outside Pui Yuen Kindergarten, Dawning Views Covered parking space at Dawning Views estate loading bay
Fanling MTR Station Exit C Lay-by No change
Outside Greenwood Villas Shopping Centre Greenwood Villas Shopping Centre G/F Car Park
Shatin City One Shatin Entrance Roundabout (outside Block 1) City One Shatin Car Park
Lay-by outside Chelsea Court (near car park entrance) Chelsea Court Car Park
Outside Jade Terrace Block B (near On King Street Park) Delivered next day
Lay-by outside Ravana Garden Phase 1 Ravana Garden Phase 1 Car Park
Shatin Yi Ching Lane (outside Royal Park Hotel car park entrance) Covered area from Shatin Wai Wah Centre entrance to Hilton Plaza
Fo Tan Outside Lo All Ha Village Minibus Stop, Fo Tan Lay-by at The Horizon Plaza Shopping Centre Car Park (next to minibus stop) or arrange for next delivery
Fo Tan MTR Station Exit D Parking Space Lay-by at The Horizon Plaza Shopping Centre Car Park (next to minibus stop)
Chun Yeung Estate Block 2 (next to Chun Yee House)

Chun Yeung Estate Car Park